FAQs

Q: How are my Delivery Charges calculated?
A: Delivery Charges are calculated based on the below slabs
Regular Pack (Serves 1-2)
1 to 3 boxes: Rs.50/-
4 to 6 boxes: Rs.100/-
7 to 9 boxes: Rs.150/-
10 to 12 boxes: Rs.200/-
13 to 15 boxes: Rs.250/-
15 to 18 boxes: Rs.300/-
19 to 21 boxes: Rs.350/-
22 to 24 boxes: Rs.400/-
25 and above: Rs.25/km

Vaali Pack (Serves 1-2)
1 box: Rs.100/-
2 boxes: Rs.200/-
3 boxes: Rs.300/-
4 boxes: Rs.400/-
5 and above: Rs.25/km

Distance Fee:
Upto 40km: NIL
40km to 60km: Rs.50 extra
60km and above: Rs.200 extra

Sunday/Holiday Peak Charges: Rs.100 extra

Q: From where the distance for delivery charges calculated?
A: The distance for delivery charges is calculated from our BVK-Bai Veetu Kalyanam Navalur OMR outlet.

Q: Can I change the order once placed?
A: No. Once the order is placed, no order edits are allowed.

Q: Can I cancel my order once placed?
A: Yes. You can cancel your order anytime up to 6 hours before the scheduled delivery/self-pickup slot timings.

Q: Is there any cancellation fee?
A: No. 100% refund for cancellations 6 hours before the delivery/self-pickup slot timings.

Q: My order is canceled, when will I get my refund?
A: Refund amount will take 5-7 days to reflect on your original mode of payment.